Ordering and Shipping

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Yes!

We ship Seeds and Garden Supplies across Canada and throughout the United States

West Coast Seeds ships anywhere in continental North America. However, we are not able to ship garlic, potatoes, asparagus crowns, bulbs, onion sets, Mason bee cocoons, or nematodes outside of Canada. We regret, we cannot accept returns or damages for orders outside of Canada. The minimum shipping charge to the US is $6.99.

Canadian and US shipments (seeds and or garden supplies)

The internet shipping calculator on this site will add the appropriate charges to your order and are approximately as follows.

Domestic orders under 100 grams, with a total value of $20 or less. First class envelope  $5.00 (US $6.99)

Please note: We do not ship Peas and Beans in envelopes to avoid damaging the seeds.

Orders over 100 grams, up to 750 grams: Canada flat rate $7.50

Orders over 750 grams, and for each additional 1kg add $2.00

If the internet calculator is less than the above , you will only be charged the amount shown on your order.

International Orders

For orders placed for shipment outside of North America, please contact us at orderdesk@westcoastseeds.com or call us at 1-888-804-8820, or 1-604-952-8820 for shipping estimates and additional information. International customers will be responsible for their own customs clearance, and compliance with local import restrictions and legislation. West Coast Seeds does not prepare phytosanitary import documents for our shipments.

Ordering Online

Please ensure you are logged into your West Coast Seeds online account before beginning your shopping experience.

Order by WCS Product Number

If you have been browsing through our catalog or online storefront at WestCoastSeeds.com and have a “list,” feel free to click on the “Quick Order” tab on the upper left hand side of the home page and fill out your order. Alternatively, you may browse the web site and add items to your shopping cart by clicking the “Add to Cart” button. If you intend to pause and come back to your order later, please be sure to save the items in your cart to your account.

Mail and Fax Orders

Prefer to place your order by mail or fax?  Simply download our Order Form. Print this document. Write out your order. Fax (604 952 8828) or mail it to us. Please see our Contact Us page for our mailing address.
Be sure and include payment information and a shipping address. Please remember to include a current daytime telephone number or email address.

Some Seeds are GST/HST (TAX) Exempt

All prices shown exclude applicable taxes. Seeds ordered in grower quantities are GST/HST “zero-rated” so no tax is applied. For large seeds (peas, beans, & corn), 5kg (or 20,000 seeds) and up are zero rated. For all other vegetable and herb seeds 125g (or 2,500 seeds) and up are zero rated. GST/HST is applied to flower seeds regardless of the quantity. The correct tax will be added to your order after you have filled in your billing address as taxes are calculated from your address.

Back-ordered Items

In season items not in stock will be marked as a back ordered (BO) and will be shipped to you when they arrive. We reserve the right to cancel back orders under $10.00. Your credit card is only charged for items shipped. If the item is not available at the correct planting time for your region, we will gladly make a substitution or credit your account. If you paid by cheque or money order, refund cheques will be issued for credit balances of $10.00 and above. Amounts under $10.00 will be credited to your account. Out of season back orders will be treated as new orders when the items come into stock and the appropriate shipping will be charged when they are shipped out.

Additional Shipping Information

West Coast Seeds is committed to keeping shipping costs as low as possible. We use a number of carriers to enable us to provide the best service for your order and your location. If you have a special request please Contact Us.

First Class Envelope Service

If the shipment weight does not exceed 100g and the thickness is no greater than 2cm your order will be shipped throughout Canada using this service.

“Heavy” items

The internet shipping calculator is fairly accurate, but there are variations depending on dimension/weight and size of the shipping box.  If for some reason it is significantly more, we will contact you for confirmation before shipping.

Lightweight, But Bulky Items

Canada Post and other carriers calculate shipping charges based on cubic volume of items or weight, whichever is greater. Weights indicated in the catalogue and online for these bulky items are based on this calculation and may not be the item’s actual weight.

Seasonal Items

Items that are shipped at specific times of the year and require special handling, such as: Bees, Garlic, Potatoes, and Nematodes will be entered as a new order with the appropriate regional shipping charges applied.

* We reserve the right to adjust our shipping charges without notice.

Couriers, Air & Ground Service

Please contact one of our customer service representatives to get a quote for these fast and reliable services.

Call Us Toll Free  1-888-804-8820

Order Desk is open 8am to 5pm Pacific Standard Time (PST) Monday to Friday. January 15th to May 15th also open Saturdays and Sundays from 10am until 4 pm to take your orders and answer your questions. Our customer service representatives can answer many gardening questions, and if not, they can arrange to have our master gardener call you back. Please feel free to leave a message after hours, or use our online feedback form to drop us a quick note!

Check out this video by Rebecca at Abundant City (http://abundantcity.net)