FAQ Category: Ordering

I lost my password. Help!

Simply go to the My Account page and enter your Username. This is the email address you used when you first set up your account. We will send a new password to the e-mail address associated with your West Coast Seeds online account. We ask that you then edit your Account Details and update your…

How do I register for an online account?

Visit the Register Account page to enter your address, shipping address (if different from billing), and your contact details. From this page you will be able to assign and update your personal password. If you feel you already have an existing account, go to the Login Page and enter your details there. You can always…

What is the login for?

The login process is a security measure to insure that your details are kept safe. We suggest that when you place your first online order, you write down the login information and keep it in a safe place. You will need it to place online orders in the future. The login function also makes it…

Is there a minimum order?

There is no minimum order at West Coast Seeds. However, because of the cost of shipping, it may be more economical to order more than one item. All orders under 100 grams, with a total value of $20.00 or less for shipments in Canada will be shipped in a first class envelope at $5.00. Orders…

What taxes apply to the different products?

Residents of British Columbia must pay 7% Provincial Sales Tax (PST) on all items purchased except seeds, books, garlic, and potatoes. If you live outside of BC, you will not be charged PST. If you are a professional grower or have Aboriginal status, be sure to include your status number, and you will not be…

Which credit cards are accepted?

For all orders, we accept Visa and Mastercard. We also accept personal cheques and money orders. In our Delta location, we accept all of these plus cash and debit.

Can I order by telephone or fax?

By all means! From the Lower Mainland of BC, dial (604) 952-8820, or toll free: 1-888-804-8820. To send us a fax order, dial (604) 952-8828

Can I order by mail?

Absolutely! Use the West Coast Seeds order form from inside our catalogue, or simply write us a letter. Be sure to indicate exact product number, size, and quantity for each item. Or use our online order system and print it off once the system has calculated your subtotal. We accept cheques and money orders, or…

Is it easy to buy online from West Coast Seeds?

Yes! You will find the online ordering system safe, secure and easy to navigate. Our website presents our whole range of seeds, books, tools, and other products with current prices, lots of information, and other features. Your order will be processed and shipped within two business days.