FAQ Category: Customer Support

What if something is wrong with my order?

When you receive your order, please carefully check the contents. If anything seems wrong, missing, or out of place, contact us right away, and we will fix the problem in a timely fashion. Our packing and shipping system has several levels of review to ensure accuracy and expediency. In the event of simple human error,…

What do I do if I am not satisfied with a product?

If you are dissatisfied with any of our services or products, please contact us within a reasonable time period so we can take steps towards an agreeable solution. Your satisfaction is very important to us. Contact us by telephone, fax, email, or post at the numbers/address information listed above.